Knowledge process outsourcing (KPO) is the outsourcing of core, information-related business activities. KPO involves contracting out work to individuals that typically have advanced degrees and expertise in a specialized area.
The information-related work can be carried out by workers in a different company or by a subsidiary of the same organization. The subsidiary may be in the same country or in an offshore location to save costs or other resources.
Leverage our expertise for Knowledge Process Outsourcing (KPO) projects. We provide specialized knowledge and skills to support and enhance your business processes. Our KPO solutions contribute to increased efficiency, accuracy, and strategic decision-making within your organization.
Understanding Knowledge Process Outsourcing
Knowledge process outsourcing is the purposeful allocation of relatively high-level tasks involving specialized knowledge or problem-solving to an outside organization or third party that has a high level of subject matter expertise, often located in a different geographic region than the company itself.
KPO is different from business process outsourcing (BPO), which involves the outsourcing of labor and other operational work to a third party to save money. Although KPO is a subset of BPO, KPO involves far more specialized, analytical, and knowledge-based work.
Companies that engage in KPO look to obtain highly educated and skilled individuals without having the cost of training and developing those workers to execute one-off or special projects that are not part of recurring activities. Through KPO, a company can quickly add experts in specific fields to boost competitiveness and increase earnings or to accomplish special tasks for which there is no need to internally hire subject matter experts for permanent roles on a full-time basis.
KPO Services offered by SAG IPL include:
- Financial Consultation
- Data Analytics and Insights
- Business operations
- Writing and Content Development
- Research and development
- Reporting and Performance Management
- Training (Learning) Solutions
- Technical analysis
- Hire IT Staffing
- Creative Design
- Network Management